I am Momenul Ahmad, currently working as a Monobrand Business Officer (Customer Care) at Banglalink since 2009. Since Q4 2017, I have also been running my own sales and marketing agency, specializing in customer service, sales, and marketing. This role aligns perfectly with my skills and passion. After reviewing your job description email dated April 21, 2020, I am confident I can enhance your customer service and client relations, ensuring timely resolution of overdue payments.

One of my key achievements in my current role was excelling in customer service and sales, which has prepared me to deliver top results for Daiwa House Group. I am eager to contribute to your team and drive positive outcomes.

I was drawn to this position because your company is seeking a Customer Manager to streamline corporate communications in this region. As a native with strong communication skills in both local and international languages, I believe I can excel in this role. I am excited to leverage my problem-solving, relationship-building, communication, sales, and marketing skills to help Daiwa House Group achieve its goals. I value hard work and delivering high-quality results.

According to your website and Wikipedia, Daiwa House Group, founded by Nobuo Ishibashi in 1955 and headquartered in Osaka, Japan, is a globally recognized company with 92 subsidiaries. These span real estate, construction, community housing, lifestyle, engineering, manufacturing, logistics, financial services, and energy. The company serves diverse human needs worldwide, is listed on major stock exchanges, and is part of the Fortune Global 500.

Daiwa House Group is an industry leader with impressive projects and a strong executive team, as highlighted on your website. Your current financial performance further reinforces my interest. This is the kind of organization where my background, experience, and skills in customer service and marketing can make a meaningful impact. I am eager to contribute to your success and grow within your company.

I worked for my previous employer under a third-party contract for several years and gained valuable experience. However, I felt ready for a change and sought a direct employment opportunity with a reputable organization like Daiwa House Group.

I possess the skills and experience you’re seeking, making me an ideal fit for the Customer Manager role. My track record includes leading successful projects for top companies and developing strong communication skills through direct collaboration with senior managers. These experiences enable me to engage with customers at all levels, including cross-channel clients. My people skills have fostered excellent relationships with customers, marketing teams, and senior management. Passionate about this industry, I am driven to deliver high-quality results, making me a valuable addition to your team.

I am an excellent fit for the Customer Manager role due to my proven track record of honest work and dedication. At my current company, I have been recognized for my commitment to exceptional service. I believe suitability, not just excellence, matters, and my skills and values align perfectly with your needs.

Strengths: Sincerity, punctuality, and honesty.

Weaknesses: Occasionally disorganized desk tasks and a tendency to trust others too quickly.

In 2019, I was recognized as the top high-value product seller in my sales zone, a testament to my sales and customer service skills.

My goal is to join a company where I can grow and take on new challenges. In five years, I envision myself in a customer management role, contributing to customer strategy development. Ultimately, I want to build a long-term career with an organization like Daiwa House Group.

I am open to discussing the salary range allocated for this position as a full-time employee.

When dealing with a difficult customer, I first listen carefully to identify the root of their issue. I then offer empathetic support and propose solutions, such as special coupons or vouchers, within company policy. If needed, I escalate the matter to higher authorities. My approach ensures customers feel valued, as they are vital assets to any business.

I have a 90% success rate in debt collection, though experiences vary. Challenges: Some cases require extensive monitoring and follow-up. Successes: In many instances, I resolved cases with minimal communication, often on the first request, though these are less frequent.

All aspects—pay, opportunities, self-worth, service attention, and benefits—are important to me. Each contributes to a fulfilling and motivating work environment.

15. What do you consider to be the three greatest accomplishments in your current or last position?

My top accomplishments include nurturing existing customer relationships, improving the customer lifecycle, and boosting key performance indicators (KPIs), conversion rate optimization (CRO), and return on investment (ROI).

The same as above: nurturing customer relationships, enhancing the customer lifecycle, and improving KPIs, CRO, and ROI.

My goal-oriented mindset sets me apart, driving me to consistently achieve and exceed expectations in customer service.

Please refer to my LinkedIn profile for a detailed overview of my professional background, which I’ve also attached in my email submission.

I am Momenul Ahmad, currently working as a Monobrand Business Officer (Customer Care) at Banglalink since 2009. Since Q4 2017, I have also been running my own sales and marketing agency, specializing in customer service, sales, and marketing. This role aligns perfectly with my skills and passion. After reviewing your job description email dated April 21, 2020, I am confident I can enhance your customer service and client relations, ensuring timely resolution of overdue payments.

One of my key achievements in my current role was excelling in customer service and sales, which has prepared me to deliver top results for Daiwa House Group. I am eager to contribute to your team and drive positive outcomes.

I was drawn to this position because your company is seeking a Customer Manager to streamline corporate communications in this region. As a native with strong communication skills in both local and international languages, I believe I can excel in this role. I am excited to leverage my problem-solving, relationship-building, communication, sales, and marketing skills to help Daiwa House Group achieve its goals. I value hard work and delivering high-quality results.

According to your website and Wikipedia, Daiwa House Group, founded by Nobuo Ishibashi in 1955 and headquartered in Osaka, Japan, is a globally recognized company with 92 subsidiaries. These span real estate, construction, community housing, lifestyle, engineering, manufacturing, logistics, financial services, and energy. The company serves diverse human needs worldwide, is listed on major stock exchanges, and is part of the Fortune Global 500.

Daiwa House Group is an industry leader with impressive projects and a strong executive team, as highlighted on your website. Your current financial performance further reinforces my interest. This is the kind of organization where my background, experience, and skills in customer service and marketing can make a meaningful impact. I am eager to contribute to your success and grow within your company.

I worked for my previous employer under a third-party contract for several years and gained valuable experience. However, I felt ready for a change and sought a direct employment opportunity with a reputable organization like Daiwa House Group.

I possess the skills and experience you’re seeking, making me an ideal fit for the Customer Manager role. My track record includes leading successful projects for top companies and developing strong communication skills through direct collaboration with senior managers. These experiences enable me to engage with customers at all levels, including cross-channel clients. My people skills have fostered excellent relationships with customers, marketing teams, and senior management. Passionate about this industry, I am driven to deliver high-quality results, making me a valuable addition to your team.

I am an excellent fit for the Customer Manager role due to my proven track record of honest work and dedication. At my current company, I have been recognized for my commitment to exceptional service. I believe suitability, not just excellence, matters, and my skills and values align perfectly with your needs.

Strengths: Sincerity, punctuality, and honesty.

Weaknesses: Occasionally disorganized desk tasks and a tendency to trust others too quickly.

In 2019, I was recognized as the top high-value product seller in my sales zone, a testament to my sales and customer service skills.

My goal is to join a company where I can grow and take on new challenges. In five years, I envision myself in a customer management role, contributing to customer strategy development. Ultimately, I want to build a long-term career with an organization like Daiwa House Group.

I am open to discussing the salary range allocated for this position as a full-time employee.

When dealing with a difficult customer, I first listen carefully to identify the root of their issue. I then offer empathetic support and propose solutions, such as special coupons or vouchers, within company policy. If needed, I escalate the matter to higher authorities. My approach ensures customers feel valued, as they are vital assets to any business.

I have a 90% success rate in debt collection, though experiences vary. Challenges: Some cases require extensive monitoring and follow-up. Successes: In many instances, I resolved cases with minimal communication, often on the first request, though these are less frequent.

All aspects—pay, opportunities, self-worth, service attention, and benefits—are important to me. Each contributes to a fulfilling and motivating work environment.

My top accomplishments include nurturing existing customer relationships, improving the customer lifecycle, and boosting key performance indicators (KPIs), conversion rate optimization (CRO), and return on investment (ROI).

The same as above: nurturing customer relationships, enhancing the customer lifecycle, and improving KPIs, CRO, and ROI.

My goal-oriented mindset sets me apart, driving me to consistently achieve and exceed expectations in customer service.

Please refer to my LinkedIn profile for a detailed overview of my professional background, which I’ve also attached in my email submission.